Frequently Asked Questions

Currently we offer 1 style of mailer which is a Roll End Front Tuck Mailer with Dust Flaps. This is the most popular subscription box style as it tucks in front to lock in place. It provides a full inside and outside print area and the roll ends offer double material support for your products.

Choose from one of our standard size mailers or choose your own custom dimensions. By selecting Add to Cart, this will prompt our online Design Studio to launch where you can apply your custom graphics, patterns, logos and brand colors. Select Proceed to continue.

Our packaging is made from either B-Flute or E-Flute Corrugated Material.

Our finishes include:
  • Kemi - High gloss premium
  • Mottled White (MW) - Standard white matte
  • Kraft

If we are providing a template for your design, please be sure to follow our Artwork Guidelines to ensure your graphics are printed at the highest quality.

Here at SubPack, we use advanced digital printing methods to create your custom box. Digital printing translates an image directly from a digital file and uses LED inkjet technology to deposit pigments in the full CMYK color spectrum plus CMYK+W, CMYKOV, CMYKOV+W.

We manufacture all corrugated packaging in house. Our manufacturing facility is located at 111 Boulder Industrial Drive, Bridgeton, MO 63044

Our minimum order quantity for a custom box is 1, however several of our custom add-ons do have a minimum of at least 25.

  • Standard production lead time is 10 business days from PO and Proof Approval.
  • Custom-Add On lead times will vary.

Navigate to Step 1: Design Your Packaging. Simply select Add to Cart for custom insert. Upon checkout, our team will be in contact to gather the necessary product info and begin designing. Please Note! We will need samples of the product packaging to ensure sizing is 100% accurate.

Products can be sent to 111 Boulder Industrial Drive, Bridgeton, MO 63044, ATTN: Xceed Sales

SubPack offers various add-ons including:
  • Clear Wafer Seals
  • Custom Printed Brochures and other Literature
  • Crinkle Paper
  • Custom Printed Tissue Paper
  • Plain Tissue Paper
  • Custom Stickers
  • Custom Packing Tape
  • Foam Inserts
  • Kleenstick seals
  • Kraft Butcher Paper

  • SubPack offers warehousing of packaging materials as well as secured product inventory. We do charge a monthly storage fee based on the bin size required.
  • Bin Sizes are determined by the size & quantity of the product. Bin Sizes range from Small, Medium, Large, X-Large and Full Pallet.

We do offer subscription box fulfillment based on your exact specifications!

Pricing is determined by the number of orders per month as well as the number of items per box. Our full pricing sheet can be found here.

Yes! SubPack can prepare labels for any number of drop shipments. We do charge a drop shipment fee of $1.50/box

Yes! SubPack can ship individual packaging components or fully packed out boxes in bulk to you.

We can! Just let us know the name and address you’d like to appear on the label.


We offer FedEx and UPS parcel shipment as well as LTL and Customer Pickup

Currently we only ship within the United States

Fill out a Contact Form and tell us more about your project!